The present terms and conditions govern the customs clearance of your package, prior to delivery of the packageto you (the “Client”) by Rennel Limited (“Rennel”), Licensee of Federal Express Coporation / TNT associate in
1.1. Rennel will notify the Client when his imported package is required to be customs cleared prior to delivery to him of the said package by Rennel. The Client may elect the service of Rennel for customs clearance of his package, subject to the present terms and conditions (the “Service”). Additional charges/fees may apply if the package is not customs cleared within forty-eight (48) hours of the said notification.
1.2. If the Client chooses NOT to elect the Service and choose another provider, the Client shall:
1.3. If the Client does not reply to Rennel with regards to electing the Service, Rennel will consider that the Client does NOT wish to elect its Service, unless the Client:
in which case, Rennel will consider that the Client has elected the Service subject to the terms and conditions herein.
1.4. Despite the aforesaid, the Client must provide to Rennel his National ID Card No or BRN to proceed with the Service.
If the Client elects the Service of Rennel for customs clearance of his package, the Service will be subject to the following:
*If the total of Duties and VAT exceeds Rs.5,000.00 [five thousand Mauritian Rupees], payment must be effected immediately by the Client prior to Rennel’s scheduled customs clearance by Cash (where authorised), Cheque, Juice by MCB or bank transfer.
For files referred by the customs authority in Mauritius to regulatory bodies for clearance, an additional administrative charge of Rs.300.00 plus Value Added Tax shall be immediately payable by the Client to Rennel before delivery, without prejudice to any other statutory charges.
Version 1.0 – August 2021